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Learning From the Luddites
Author(s) -
Hoffbuhr Jack W.
Publication year - 2007
Publication title -
journal ‐ american water works association
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.466
H-Index - 74
eISSN - 1551-8833
pISSN - 0003-150X
DOI - 10.1002/j.1551-8833.2007.tb08056.x
Subject(s) - teamwork , interdependence , work (physics) , knowledge management , column (typography) , computer science , engineering management , operations research , engineering , process management , management , telecommunications , political science , economics , mechanical engineering , frame (networking) , law
In his column, AWWA Executive Director Jack Hoffbuhr states that the nature of work is changing from unskilled to knowledge‐based, from single‐skilled to multiskilled, from repetitive tasks to innovative problem‐solving. To realize the full potential of emerging technologies, he states that workers have to be adequately trained not only in technology but in effective communications, teamwork, and analytical skills as well. Three distinctive features of technology dictate the necessity for training and teamwork: increased interdependencies and integration of functions; increased speed and quantity of information flow; and, higher costs of errors and breakdowns.