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Hoffbuhr Jack W. | Zendy

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Dear Public Official

Author(s) -

Hoffbuhr Jack W.

Publication year - 2007

Publication title -

journal ‐ american water works association

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.466

H-Index - 74

eISSN - 1551-8833

pISSN - 0003-150X

DOI - 10.1002/j.1551-8833.2007.tb07915.x

Subject(s) - value (mathematics) , public value , public service , service (business) , business , executive branch , raising (metalworking) , management , political science , public administration , public relations , law , engineering , marketing , computer science , economics , politics , machine learning , mechanical engineering

In his column, AWWA Executive Director Jack Hoffbuhr poses as a water customer who sends an email to his local public official. He begins the email by expressing his appreciation for the water service provided to the public. He continues by giving some feedback on raising water rates, saying not to be embarrassed because it's still the best value for our money. He urges the public official to be creative in communicating with the public about the value of water, water resources in the future, and home water treatment units.

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