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LEADERSHIP Challenges in a Changing Industry
Author(s) -
Bishop Walter J.
Publication year - 2001
Publication title -
journal ‐ american water works association
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.466
H-Index - 74
eISSN - 1551-8833
pISSN - 0003-150X
DOI - 10.1002/j.1551-8833.2001.tb09178.x
Subject(s) - adaptability , negotiation , excellence , flexibility (engineering) , action (physics) , public relations , order (exchange) , business , outcome (game theory) , knowledge management , process management , marketing , management , political science , computer science , economics , physics , mathematical economics , finance , quantum mechanics , law
Leadership in a changing environment requires vision, flexibility, adaptability, and strategic planning. Skills for negotiating, collaborating, and building trusting relationships are critical. A manager must develop the skills to predict the effects of internal and external influences, envision the organization's future, and take the appropriate risks to move before the outcome of the action is predictable or certain. Unfortunately, it appears that the mentoring and the skill‐building necessary to develop our leaders have not been made a priority in many of our organizations' training programs. Also published in “Excellence in Action: Water Utility Management in the 21st Century”, published in 2001 by the American Water Works Association, order number 20495.