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Risk Feedback: An Important Step in Risk Communication
Author(s) -
Benjamin Sally L.,
Belluck David A.
Publication year - 1990
Publication title -
journal ‐ american water works association
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.466
H-Index - 74
eISSN - 1551-8833
pISSN - 0003-150X
DOI - 10.1002/j.1551-8833.1990.tb07052.x
Subject(s) - agency (philosophy) , risk management , risk analysis (engineering) , government (linguistics) , risk communication , plan (archaeology) , process (computing) , business , safe drinking water act , risk assessment , risk management plan , water contamination , health risk , environmental planning , process management , environmental resource management , it risk management , computer science , contamination , environmental health , computer security , environmental science , water quality , finance , medicine , philosophy , history , ecology , linguistics , archaeology , biology , operating system , epistemology
Communicating with citizens about the possible health effects of exposure to environmental contaminants offers government agencies a significant and growing challenge. Interactive risk communication requires a strong risk‐feedback component. Risk feedback is a structured process whereby the agency solicits, receives, and evaluates citizen input for inclusion in a risk‐management plan. Procedures for planning and managing risk feedback are presented, and these techniques are applied to a hypothetical drinking‐water‐contamination situation.