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Increasing meter readers’ productivity
Author(s) -
Chiaraluce Marshall T.,
Rogala Kenneth A.
Publication year - 1981
Publication title -
journal ‐ american water works association
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.466
H-Index - 74
eISSN - 1551-8833
pISSN - 0003-150X
DOI - 10.1002/j.1551-8833.1981.tb04822.x
Subject(s) - productivity , automatic meter reading , metre , haven , scheduling (production processes) , reading (process) , gauge (firearms) , computer science , engineering , industrial engineering , operations management , operations research , business , telecommunications , economics , geography , mathematics , macroeconomics , physics , astronomy , law , political science , wireless , archaeology , combinatorics
Productivity is a useful gauge of management's ability and effectiveness in utilizing the work force. In a meter‐reading department, productivity is affected by diverse working conditions, different types and locations of meters, customer demand, number of meter readers, and other comparable factors. This constantly fluctuating environment prompted the New Haven (Conn.) Water Company to refine its planning and scheduling capabilities.