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The Necessity and Importance of Changing the Water‐Utility Image
Author(s) -
Caskey Clark
Publication year - 1975
Publication title -
journal ‐ american water works association
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.466
H-Index - 74
eISSN - 1551-8833
pISSN - 0003-150X
DOI - 10.1002/j.1551-8833.1975.tb02161.x
Subject(s) - image (mathematics) , water utility , order (exchange) , computer science , business , environmental economics , risk analysis (engineering) , water resource management , environmental resource management , water supply , artificial intelligence , environmental science , economics , environmental engineering , finance
A recent survey of water‐utility managers has revealed a number of interesting and informative opinions about the image of water utilities. The author concludes that several steps must be taken in order to implement the positive image shift that is necessary if water utilities are to improve both their internal operations and their image in the community.