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Distribution Personnel Improvement Program at Indianapolis
Author(s) -
Williams Raymond L.
Publication year - 1964
Publication title -
journal ‐ american water works association
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.466
H-Index - 74
eISSN - 1551-8833
pISSN - 0003-150X
DOI - 10.1002/j.1551-8833.1964.tb01310.x
Subject(s) - work (physics) , distribution (mathematics) , business , selection (genetic algorithm) , employee development , engineering management , operations management , engineering , knowledge management , computer science , mechanical engineering , artificial intelligence , mathematical analysis , mathematics
This article presents a program at the Indianapolis Water Company to improve the performance and morale of its distribution department employees. Selection of employees is discussed, along with employee training, supervisory development, establishing work standards, motivating employees, and employee evaluation.