Premium
Customers' Complaints As a Guide to Better Service
Author(s) -
Cowries M. Warren
Publication year - 1945
Publication title -
journal ‐ american water works association
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.466
H-Index - 74
eISSN - 1551-8833
pISSN - 0003-150X
DOI - 10.1002/j.1551-8833.1945.tb20388.x
Subject(s) - officer , citation , service (business) , library science , psychology , operations research , computer science , political science , business , engineering , marketing , law