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Developing Future Leaders
Author(s) -
Rentfrow Diane D.
Publication year - 2007
Publication title -
opflow
Language(s) - English
Resource type - Journals
eISSN - 1551-8701
pISSN - 0149-8029
DOI - 10.1002/j.1551-8701.2007.tb01936.x
Subject(s) - cornerstone , nature versus nurture , succession planning , workforce , public relations , service (business) , power (physics) , leadership development , management , curriculum , customer service , business , political science , sociology , marketing , pedagogy , art , physics , quantum mechanics , anthropology , economics , law , visual arts
This article discusses using the power of learning to nurture and retain workforce leaders at American States Water. The company's Service Leadership Academy is a comprehensive management program that is offered through the company's Employee Development University. The academy's approach is aimed at developing leadership competencies required of all employees in a changing economic environment. The program's objective is to help participants develop strong service, communications, supervisory, and technical skills that will contribute to their future success as leaders in the company. The academy helps to form the cornerstone for succession planning at all levels of the company. The article provides a table that lists the Service Leadership Academy curriculum.