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Educating the Customer—the Responsibility Is Ours
Author(s) -
Richardson Dave
Publication year - 1998
Publication title -
opflow
Language(s) - English
Resource type - Journals
eISSN - 1551-8701
pISSN - 0149-8029
DOI - 10.1002/j.1551-8701.1998.tb02090.x
Subject(s) - simple (philosophy) , process (computing) , process management , business , computer science , engineering ethics , public relations , marketing , engineering , political science , epistemology , philosophy , operating system
This article discusses the advantages of educating water utility customers about the hazards of cross connections. The author gives examples of his experiences with customers, and describes a simple demonstration that can be used to assist in the education process.