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Public Involvement: Strategies to Build Support for Water Projects
Author(s) -
Nero Wendy
Publication year - 1996
Publication title -
opflow
Language(s) - English
Resource type - Journals
eISSN - 1551-8701
pISSN - 0149-8029
DOI - 10.1002/j.1551-8701.1996.tb00541.x
Subject(s) - wine tasting , business , foundation (evidence) , marketing , water industry , affect (linguistics) , quality (philosophy) , environmental economics , public relations , engineering , economics , water supply , political science , environmental engineering , sociology , law , philosophy , physics , communication , epistemology , wine , optics
In days gone by, water utilities only had to concern themselves with producing high quality, good‐tasting water and delivering it to their customers on demand. Even though that foundation of the water industry is largely unchanged, most would agree that times are different now. Water utilities, once mostly invisible to their customers, are now thrust into the public arena, whether or not they want to be there. Now more than ever, the public is interested in and wants to affect the way in which water utilities conduct their business.