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SSOS Hotline Sleuths Unravel Disinfection Puzzle
Author(s) -
McDonald Joe
Publication year - 1993
Publication title -
opflow
Language(s) - English
Resource type - Journals
eISSN - 1551-8701
pISSN - 0149-8029
DOI - 10.1002/j.1551-8701.1993.tb01228.x
Subject(s) - hotline , pride , business , compliance (psychology) , sample (material) , work (physics) , dirt , medical emergency , computer security , public relations , internet privacy , risk analysis (engineering) , engineering , computer science , medicine , telecommunications , psychology , political science , chemistry , social psychology , law , mechanical engineering , chromatography
Whether a call is about compliance with new regulations, delivering adequate pressure to a new remote customer, or the probability of VOC contamination as a result of tank painting, one thing is clear‐‐operators and managers calling AWWA's SSOS line take pride in their work and are committed to protecting the resource under their care. One of the questions answered on the hotline was, “Our system serves 25 customers. We do not disinfect and we have had two positive bacteriological samples in the past year. We take one sample a month. What should we do?”