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Negotiating the Middle Management Triangle
Author(s) -
Westheafer Charles
Publication year - 1993
Publication title -
australian and new zealand journal of family therapy
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.297
H-Index - 19
eISSN - 1467-8438
pISSN - 0814-723X
DOI - 10.1002/j.1467-8438.1993.tb00953.x
Subject(s) - negotiation , middle management , loyalty , agency (philosophy) , sociology , public relations , management , political science , business , marketing , social science , economics
This paper critiques and expands on a paper published by Havassy (1990) which suggested that the middle manager in a human service agency must maintain multiple loyalties with both management and staff and be able to communicate this loyalty through cross‐system translation. Bowen's family systems theory and organisational design theory are used to argue that neutrality may be a more useful concept in learning to negotiate the middle management triangle.