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Understanding and dealing with challenging conversations
Author(s) -
Page Gillian
Publication year - 2021
Publication title -
in practice
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.211
H-Index - 25
eISSN - 2042-7689
pISSN - 0263-841X
DOI - 10.1002/inpr.20
Subject(s) - honesty , clarity , objectivity (philosophy) , compassion , psychology , engineering ethics , social psychology , epistemology , political science , law , philosophy , biology , engineering , biochemistry
There are few people who enjoy having challenging conversations, but the ability to have these in a professional manner and with understanding and compassion is an essential skill for anyone who holds a lead role in veterinary practice. It is important that challenging situations are discussed with honesty, clarity, integrity and, perhaps most of all – with all the strong emotions that can arise – objectivity.
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