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Establishing communication with relatives of admitted obstetrical patients with COVID ‐19 infection during COVID ‐19 pandemic: A quality improvement initiative
Author(s) -
Rana Anubhuti,
Sharma K. Aparna,
Kulshrestha Saumya,
Khanna Puneet,
Bhatla Neerja,
Kumar Sunesh,
Trikha Anjan
Publication year - 2022
Publication title -
international journal of gynecology and obstetrics
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.895
H-Index - 97
eISSN - 1879-3479
pISSN - 0020-7292
DOI - 10.1002/ijgo.14134
Subject(s) - pdca , medicine , isolation (microbiology) , pandemic , quality management , covid-19 , psychological intervention , obstetrics and gynaecology , emergency medicine , family medicine , medical emergency , nursing , pregnancy , disease , infectious disease (medical specialty) , management system , genetics , management , economics , microbiology and biotechnology , biology
Objectives To establish communication with relatives of obstetrical patients with coronavirus disease 2019 (COVID‐19) admitted to an isolation ward by systematic use of quality improvement tools during the COVID‐19 pandemic as there were many challenges in communicating with relatives. Methods The study was conducted in the Department of Obstetrics and Gynecology at a tertiary‐care teaching hospital based on four systematic steps of Point of Care Improvement methodology. After identifying the problem, a quality improvement team was constituted, which formed a specific aim. After root‐cause analysis with fishbone tool, three Plan‐Do‐Study‐Act (PDSA) cycles with various interventions were planned. Results The outcome was measured as percentage of relatives of obstetrical patients admitted to the hospital with COVID‐19 who were counseled about vital patient‐related information. The baseline percentage of counseling of relatives of COVID‐19‐positive obstetrical patients admitted to the hospital was 14% per day. After three PDSA cycles, the target of 66.5% was achieved. Conclusion Communication with the relatives of COVID‐19‐positive obstetrical patients admitted to isolation wards in the hospital could be easily streamlined without any additional resources using the principles of quality improvement during the COVID‐19 pandemic.