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Resource link: Re‐establishing the employment relationship in an era of downsizing
Author(s) -
Sugalski Thomas D.,
Manzo Louis S.,
Meadows Jim L.
Publication year - 1995
Publication title -
human resource management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.888
H-Index - 94
eISSN - 1099-050X
pISSN - 0090-4848
DOI - 10.1002/hrm.3930340304
Subject(s) - link (geometry) , business , resource (disambiguation) , human resource management , operations management , economics , management , computer science , computer network
This article examines AT&T's efforts to deal with force management issues by developing Resource Link sm , an internal service unit that uses payroll management employees to help meet the variable work force needs of AT&T. Resource Link is discussed in terms of its contributions to increasing employment stability, improved learning, better governance, and helping to renew the psychological contract between employees and employers. The paper calls for future research in four major areas: skills development, teamwork, reward systems, and career management. It also addresses the potential applicability of this type of program to other firms. © 1995 by John Wiley & Sons, Inc.