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Workforce analytics: A case study of scholar–practitioner collaboration
Author(s) -
Simón Cristina,
Ferreiro Eva
Publication year - 2017
Publication title -
human resource management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.888
H-Index - 94
eISSN - 1099-050X
pISSN - 0090-4848
DOI - 10.1002/hrm.21853
Subject(s) - workforce , analytics , multinational corporation , workforce development , process (computing) , knowledge management , business , workforce planning , public relations , computer science , data science , political science , finance , law , operating system
Drawing on a case study of a large multinational fashion company, we describe the process of development of a Workforce analytics initiative within the corporate HR department resulting from the collaboration of practitioners and researchers. The article elaborates on three main points: (a) how social science research methods and the competences of management researchers may act as the basis for a rigorous Workforce analytics infrastructure and support the development of such practice along time, (b) some of the key levers and limitations for the creation of a Workforce analytics initiative within a company, and (c) how this emerging practice illustrates a symbiotic relationship between academics and practitioners. After presenting the case, we close with a set of lessons learned both for practitioners and scholars in the field.