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Using workforce analytics to improve strategy execution
Author(s) -
Levenson Alec
Publication year - 2017
Publication title -
human resource management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.888
H-Index - 94
eISSN - 1099-050X
pISSN - 0090-4848
DOI - 10.1002/hrm.21850
Subject(s) - analytics , workforce , business analytics , computer science , workforce planning , competitive advantage , business intelligence , knowledge management , data science , process management , business , business model , business analysis , marketing , political science , law
In this article, I introduce an approach to conducting workforce analytics that is designed to improve strategy execution and organizational effectiveness through the application of systems diagnostics. What differentiates the approach are two analytic steps that precede the analyses that are typical of workforce analytics today: competitive advantage analytics and enterprise analytics. Conducting these two additional steps enables the analyst to identify the critical business issues that are the biggest problems for senior business leaders, and to determine if structural issues coming from the organization design and culture are at play. First conducting those analyses best enables traditional workforce analytics to provide insights the organization's leadership views as truly valuable.