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Employee voice and job satisfaction in Australia: The centrality of direct voice
Author(s) -
Holland Peter,
Pyman Amanda,
Cooper Brian K.,
Teicher Julian
Publication year - 2011
Publication title -
human resource management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.888
H-Index - 94
eISSN - 1099-050X
pISSN - 0090-4848
DOI - 10.1002/hrm.20406
Subject(s) - employee voice , job satisfaction , underpinning , complementarity (molecular biology) , centrality , call centre , industrial relations , psychology , human resource management , job attitude , representation (politics) , business , social psychology , public relations , applied psychology , job performance , management , political science , economics , civil engineering , mathematics , combinatorics , biology , politics , law , engineering , genetics
This study examines the relationship between employee voice and job satisfaction using data from the 2007 Australian Workplace Representation Survey (AWRPS) of 1,022 employees. Drawing on human resource management and industrial relations literature, we test hypotheses concerning the relationship between direct and union voice arrangements and job satisfaction. This relationship represents a gap in the literature, which is important from both theoretical and practical perspectives. Controlling for a range of personal, job, and workplace characteristics, regression analyses suggest that although evidence of voice complementarity exists, direct voice appears to be the central voice arrangement underpinning employees' job satisfaction. The article concludes by highlighting the study's implications for management practice and identifies avenues for further research. © 2011 Wiley Periodicals, Inc.