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The influence of perceived employee voice on organizational commitment: An exchange perspective
Author(s) -
Farndale Elaine,
Van Ruiten Joppe,
Kelliher Clare,
HopeHailey Veronica
Publication year - 2011
Publication title -
human resource management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.888
H-Index - 94
eISSN - 1099-050X
pISSN - 0090-4848
DOI - 10.1002/hrm.20404
Subject(s) - organizational commitment , employee voice , perspective (graphical) , perception , social exchange theory , sample (material) , perceived organizational support , psychology , employee research , business , public relations , social psychology , political science , chemistry , chromatography , neuroscience , artificial intelligence , computer science
Using exchange theory, this study examines how perceptions of employee voice, the employee–line manager relationship, and trust in senior management are related to organizational commitment. It is hypothesized that the direct relationship between perceptions of opportunities for employee voice and organizational commitment is mediated by the longer‐term effects of the perceived employee–line manager relationship and trust in senior management. Multiple regression analysis of a sample of 2,291 employees in organizations undergoing significant change finds some support for this hypothesis, highlighting in particular the importance of trust in senior management as a partial mediator of the relationship between employee voice and organizational commitment. © 2011 Wiley Periodicals, Inc.