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Performance management and assessment: Methods for improved rater accuracy and employee goal setting
Author(s) -
London Manuel,
Mone Edward M.,
Scott John C.
Publication year - 2004
Publication title -
human resource management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.888
H-Index - 94
eISSN - 1099-050X
pISSN - 0090-4848
DOI - 10.1002/hrm.20027
Subject(s) - goal setting , human resource management , performance management , psychology , computer science , employee performance appraisal , applied psychology , goal orientation , knowledge management , management science , process management , business , social psychology , marketing , medicine , economics , nursing
This article examines the gaps between research and practice in the areas of rater accuracy and goal setting. Prior research has shown that human resource managers may incorrectly believe that training raters to recognize errors will increase rater accuracy and that employee participation in goal setting is more effective than assigning goals. Theory‐based research suggests ways to help raters recognize expected performance and enable employees to self‐regulate their pursuit of goals. We describe applications of these findings to performance management programs and suggest methods for evaluating their effectiveness once implemented. © 2004 Wiley Periodicals, Inc.