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One Prudential Exchange—The Insurance Giant's Business Literacy and Alignment Platform
Author(s) -
McKnight Richard,
Doele Jody,
Christine Kim
Publication year - 2001
Publication title -
human resource management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.888
H-Index - 94
eISSN - 1099-050X
pISSN - 0090-4848
DOI - 10.1002/hrm.1014
Subject(s) - business , work (physics) , scale (ratio) , unit (ring theory) , financial literacy , financial services , accounting , finance , engineering , mechanical engineering , physics , mathematics education , mathematics , quantum mechanics
This article describes how Prudential—in a dramatically changed marketplace—engaged its 55,000employees as partners in transforming the company's many disparate businesses into one integrated company.Using a combination of large‐and small‐scale meetings, follow‐up actions at the work unitlevel, and sophisticated performance enhancement processes, OPX (One Prudential Exchange) is helpingtransform Prudential from a staid insurance company to a modern financial services powerhouse. OPX has introducedthe One Prudential vision to the company's 55,000 employees in nearly 300 large‐scale meetings in 12cities, and has institutionalized problem resolution and breakthrough dialogue processes in over 3,500follow‐up work unit meetings. © 2001 John Wiley & Sons, Inc.