Premium
Creating a company‐wide, on‐line, performance management system: A case study at TRW Inc.
Author(s) -
Neary D. Bradford
Publication year - 2002
Publication title -
human resource management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.888
H-Index - 94
eISSN - 1099-050X
pISSN - 0090-4848
DOI - 10.1002/hrm.10056
Subject(s) - management , function (biology) , line management , organizational culture , business , human resource management , knowledge management , public relations , political science , computer science , economics , evolutionary biology , biology
When new company leadership took the helm in 2001, TRW sought to create systems that supported what was, inessence, a cultural revolution—a new culture driven by six company‐wide “Behaviors.”Impeding this revolution, however, were the countless systems and methods for evaluating and managing thedevelopment of TRW's nearly 100,000 employees. The senior Management Committee challenged TRW's humanresources function to create a common, on‐line, company‐wide system that supports performanceappraisal, professional development, and succession management. A cross‐disciplinary andcross‐business team led by the Director of Leadership Development created a uniform Web‐basedsystem in four short months. This system is now in place company‐wide in 36 countries on fivecontinents. The approach we took and the success we have enjoyed can be replicated by other organizationsseeking a uniform and effective way to evaluate and develop employees. © 2002 Wiley Periodicals, Inc.