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Computer training and individual differences: When method matters
Author(s) -
Harp Candice G.,
Taylor Sandra C.,
Satzinger John W.
Publication year - 1998
Publication title -
human resource development quarterly
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.756
H-Index - 65
eISSN - 1532-1096
pISSN - 1044-8004
DOI - 10.1002/hrdq.3920090306
Subject(s) - training (meteorology) , phone , software , perception , applied psychology , psychology , multimedia , computer software , medical education , computer science , medicine , software engineering , philosophy , linguistics , physics , neuroscience , meteorology , programming language
This study examined individual preferences for three common software training methods: computer‐based training (CBT), video tutorials, and instructorled classroom training. Two hundred and sixty‐three licensed users of a software product were interviewed by phone and asked about their perceptions of the usefulness of the training methods. Results indicate that CBT and instructor‐led classroom training are perceived to be more useful than videos and that CBT may be an effective and lower‐cost substitute for classroom training for some groups of computer users.