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Customer service is not the best model for HRD practice
Author(s) -
Holton Elwood F.
Publication year - 1998
Publication title -
human resource development quarterly
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.756
H-Index - 65
eISSN - 1532-1096
pISSN - 1044-8004
DOI - 10.1002/hrdq.3920090301
Subject(s) - human resources , customer service , citation , service (business) , human resource management , management , sociology , psychology , library science , computer science , business , marketing , knowledge management , economics