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The relationship between satisfaction with workplace training and overall job satisfaction
Author(s) -
Schmidt Steven W.
Publication year - 2007
Publication title -
human resource development quarterly
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.756
H-Index - 65
eISSN - 1532-1096
pISSN - 1044-8004
DOI - 10.1002/hrdq.1216
Subject(s) - job satisfaction , psychology , job attitude , personnel psychology , applied psychology , training (meteorology) , job design , job performance , social psychology , physics , meteorology
Opportunities for training and development are paramount in decisions regarding employee career choices. Despite the importance, many research studies on job satisfaction do not address satisfaction with workplace training as an element of overall job satisfaction, and many job satisfaction survey instruments do not include a “satisfaction with workplace training” component. This study examined the relationship between satisfaction with employer‐provided workplace training and overall job satisfaction of customer contact representatives. A significant relationship was found between job training satisfaction and overall job satisfaction. Components of job training, including time spent in training, training methodologies, and content, were determined to be significant in their relationship to job training satisfaction, and trainees were significantly more satisfied with the training they received when the methodology employed was their preferred one. On the basis of these findings, conclusions were drawn and recommendations for researchers and practitioners in the field of HRD were made.