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Invited reaction: Outsourcing relationships between firms and their training providers: The role of trust
Author(s) -
Leimbach Michael P.
Publication year - 2005
Publication title -
human resource development quarterly
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.756
H-Index - 65
eISSN - 1532-1096
pISSN - 1044-8004
DOI - 10.1002/hrdq.1122
Subject(s) - outsourcing , business , perception , training (meteorology) , knowledge process outsourcing , marketing , business administration , psychology , physics , neuroscience , meteorology
Abstract Outsourcing in the training and development industry has been steadily increasing and shows no indication of slowing (Surgue & Kim, 2004). Gainey and Klaas's study shines light on the role of interfirm trust in effective outsourcing relationships. This reaction addresses a methodological question of the effect of the rating target on the results, but focuses on possible extensions of this research. Specific extensions include a deeper examination of factors contributing to Self Interested and Socially Oriented Trust, differentiating types of outsourcing relationships, and examining the perception of both the buyers and providers of outsourcing services.