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Relationships between accountability, job satisfaction, and trust
Author(s) -
Thoms Peg,
Dose Jennifer J.,
Scott Kimberly S.
Publication year - 2002
Publication title -
human resource development quarterly
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.756
H-Index - 65
eISSN - 1532-1096
pISSN - 1044-8004
DOI - 10.1002/hrdq.1033
Subject(s) - accountability , job satisfaction , psychology , variance (accounting) , perception , social psychology , public relations , business , political science , accounting , neuroscience , law
With the trend toward self‐management comes increasing accountability of individuals to their coworkersand organizations. There is an implicit assumption that workers like self‐management and the accompanyingaccountability, despite little supporting empirical evidence. This study examines the idea that workers'perceptions of their level of accountability are related to their job satisfaction. A significant correlation wasfound between job satisfaction and perceived accountability to coworkers and perceived accountability to management.In addition, we found that accountability to both coworkers and management was positively related to trust insupervisors and managers. However, only two aspects of accountability—manager and coworkerawareness—seem to explain the variance in job satisfaction and trust. Practical applications of the findingsare explained.