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Designing a web‐based behavior motivation tool for healthcare compliance
Author(s) -
Lin Raymund J.,
Ramakrishnan Sreeram,
Chang Henry,
Spraragen Susan,
Zhu Xinxin
Publication year - 2012
Publication title -
human factors and ergonomics in manufacturing and service industries
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.408
H-Index - 39
eISSN - 1520-6564
pISSN - 1090-8471
DOI - 10.1002/hfm.20519
Subject(s) - compliance (psychology) , psychological intervention , health care , knowledge management , work (physics) , social cognitive theory , population , computer science , psychology , applied psychology , medicine , engineering , nursing , social psychology , environmental health , economics , economic growth , mechanical engineering
Abstract As one of the causes of increasing population with chronic diseases, low compliance with healthy lifestyle has been a major challenge in the healthcare industry. Not seeing immediate positive outcomes, many people became frustrated and stopped adhering to health plans that offer long‐term benefits. Studies have suggested that peer supports are effective to improve compliance, and social cognitive theories have indicated that personal realization and confidence enhanced through entertaining gaming elements could encourage behavior change. In this study, we propose a web‐based behavior motivation tool to help improve patients' health compliance based on previous work and theories. Key components in our service design are illustrated through a case study, including a social gaming and learning portal, an engineering approach to support different application scenarios, and information interventions based on predefined rules to achieve effective compliance. © 2012 Wiley Periodicals, Inc.