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Macroergonomics as a large work‐system transformation technology
Author(s) -
Kleiner B.M.
Publication year - 2004
Publication title -
human factors and ergonomics in manufacturing and service industries
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.408
H-Index - 39
eISSN - 1520-6564
pISSN - 1090-8471
DOI - 10.1002/hfm.10060
Subject(s) - hum , focus (optics) , productivity , interface (matter) , work (physics) , intervention (counseling) , scale (ratio) , knowledge management , process management , quality (philosophy) , human factors and ergonomics , computer science , industry 4.0 , human–computer interaction , business , engineering , psychology , poison control , medicine , mechanical engineering , data mining , environmental health , maximum bubble pressure method , optics , epistemology , quantum mechanics , parallel computing , art history , physics , performance art , economics , art , philosophy , psychiatry , macroeconomics , bubble
Traditional ergonomics has concentrated on improving such metrics as productivity, health, safety, and quality of work life. While such local improvements are important, increasingly, there is pressure upon ergonomists to achieve global improvement. This article reviews some of the basic concepts behind large‐scale change and takes the position that the macroergonomist is postured uniquely to induce and manage positive change in industrial organizations. While ergonomists focus at the human–machine interface level, organization‐intervention consultants typically focus at the organizational level. Macroergonomists uniquely concentrate their efforts at both levels. © 2004 Wiley Periodicals, Inc. Hum Factors Man 14: 101–115, 2004.