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A CFO's perspective on the quality revolution
Author(s) -
Norton Alan J.
Publication year - 1994
Publication title -
new directions for higher education
Language(s) - English
Resource type - Journals
eISSN - 1536-0741
pISSN - 0271-0560
DOI - 10.1002/he.36919948609
Subject(s) - perspective (graphical) , higher education , quality (philosophy) , business , public relations , economics , sociology , political science , computer science , economic growth , epistemology , philosophy , artificial intelligence
There is no such thing as a free lunch. University administrators should decide whether the benefit expected from TQM justifies the cost before they join the revolution.