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Bridging the gap between expectations and realities
Author(s) -
Amey Marilyn J.
Publication year - 1990
Publication title -
new directions for higher education
Language(s) - English
Resource type - Journals
eISSN - 1536-0741
pISSN - 0271-0560
DOI - 10.1002/he.36919907210
Subject(s) - cognitive dissonance , feeling , ambiguity , social psychology , job satisfaction , psychology , higher education , anxiety , role conflict , public relations , political science , linguistics , philosophy , psychiatry , law
While administrators at every level experience at least some role conflict and role ambiguity while they acclimate to their new jobs, if the dissonance is left unresolved, it can lead to lower job satisfaction and self‐confidence, higher job tension and psychological strain, and greater feelings of futility and anxiety.