Top to bottom reengineering: University System of Maryland enhances productivity, improves accountability, and maintains quality | Zendy

Kirwan William E. | Zendy

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Top to bottom reengineering: University System of Maryland enhances productivity, improves accountability, and maintains quality

Author(s) -

Kirwan William E.

Publication year - 2007

Publication title -

new directions for higher education

Language(s) - English

Resource type - Journals

eISSN - 1536-0741

pISSN - 0271-0560

DOI - 10.1002/he.279

Subject(s) - accountability , productivity , higher education , top down and bottom up design , business process reengineering , quality (philosophy) , business , process management , public administration , engineering management , marketing , industrial organization , operations management , public relations , economics , engineering , political science , economic growth , philosophy , software engineering , epistemology , lean manufacturing , law

This chapter examines how the University System of Maryland repositioned itself as a state system able to thrive in an era of permanently diminished resources and perpetually escalating demands.

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