Performance measurement training that works | Zendy

Broom Cheryle A. | Zendy; Jackson Marilyn | Zendy

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Performance measurement training that works

Author(s) -

Broom Cheryle A.,

Jackson Marilyn

Publication year - 1997

Publication title -

new directions for evaluation

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.374

H-Index - 40

eISSN - 1534-875X

pISSN - 1097-6736

DOI - 10.1002/ev.1081

Subject(s) - mandate , computer science , training (meteorology) , performance measurement , government (linguistics) , process management , knowledge management , engineering management , management , engineering , political science , linguistics , philosophy , physics , meteorology , law , economics

An approach is presented in this chapter for providing performance measurement training for those who mandate, implement, and use performance measures. In addition to government roles, the level of experience and knowledge of the participants should drive the kind of training that is developed. Making this assessment requires an understanding of performance measurement systems and training applications.

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