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Performance measurement training that works
Author(s) -
Broom Cheryle A.,
Jackson Marilyn
Publication year - 1997
Publication title -
new directions for evaluation
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.374
H-Index - 40
eISSN - 1534-875X
pISSN - 1097-6736
DOI - 10.1002/ev.1081
Subject(s) - mandate , computer science , training (meteorology) , performance measurement , government (linguistics) , process management , knowledge management , engineering management , management , engineering , political science , linguistics , philosophy , physics , meteorology , law , economics
Abstract An approach is presented in this chapter for providing performance measurement training for those who mandate, implement, and use performance measures. In addition to government roles, the level of experience and knowledge of the participants should drive the kind of training that is developed. Making this assessment requires an understanding of performance measurement systems and training applications.