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Using performance measurement to improve programs
Author(s) -
Newcomer Kathryn E.
Publication year - 1997
Publication title -
new directions for evaluation
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.374
H-Index - 40
eISSN - 1534-875X
pISSN - 1097-6736
DOI - 10.1002/ev.1076
Subject(s) - documentation , performance measurement , computer science , evaluation methods , public relations , process management , engineering management , business , political science , marketing , engineering , reliability engineering , programming language
An unprecedented challenge to the evaluation profession has arisen from the increasing demand for documentation of results of public and nonprofit programs. The current status of performance measurement efforts is described in this chapter, and many challenges facing program managers and other users of performance data are identified.