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Build an online hub around student enrollment needs for increased retention, completion
Author(s) -
Sutton Halley
Publication year - 2016
Publication title -
enrollment management report
Language(s) - English
Resource type - Journals
eISSN - 1945-6263
pISSN - 1094-3757
DOI - 10.1002/emt.30182
Subject(s) - attrition , phoenix , session (web analytics) , bureaucracy , retrenchment , medical education , community college , service (business) , psychology , medicine , political science , business , marketing , advertising , public administration , dentistry , metropolitan area , pathology , politics , law
PHOENIX — Hurdles created by admission and enrollment processes should never be a barrier to an education. Creating an online space that streamlines the process as much as possible for your student body can help cut down on the frustration and attrition associated with dealing with bureaucracy. In a session from the American Association of Collegiate Registrars and Admissions Officers annual conference, Sherry M. Phillips, director of registration and records; and Stephanie Prazenka, associate director of records and registration, both from the Montgomery County Community College System, shared best practices and lessons learned from their move to an online one‐stop shop for admissions, registration and financial aid. The initiative uses Colleague® Student Self‐Service to improve student retention, progression toward degree and completion.