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Leadership and the management of conflicts in diverse groups: Why acknowledging versus neglecting subgroup identity matters
Author(s) -
Huo Yuen J.,
Molina Ludwin E.,
Sawahata Rina,
Deang Josephine M.
Publication year - 2005
Publication title -
european journal of social psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.609
H-Index - 111
eISSN - 1099-0992
pISSN - 0046-2772
DOI - 10.1002/ejsp.243
Subject(s) - psychology , outgroup , identity (music) , social psychology , social identity theory , quality (philosophy) , dual (grammatical number) , group conflict , value (mathematics) , collective identity , conflict resolution , social group , political science , law , epistemology , art , philosophy , physics , literature , machine learning , politics , computer science , acoustics
Past research suggests that reactions to an authority's decision are most influenced by treatment quality when individuals value their relationship with the authority and the group s/he represents. The present experiments examine how institutional recognition of self‐relevant identities (implicit in Study 1 and explicit in Study 2) affects the relationship between treatment quality and reactions to the delivery of a negative outcome by an outgroup authority. The overall pattern of results suggests that treatment quality affects reactions to the decision only when the common identity shared with the authority and a subgroup identity that distinguishes one from the authority are both recognized. Possible mechanisms for the observed effect are discussed along with implications for the dual identity approach to conflict resolution. Copyright © 2004 John Wiley & Sons, Ltd.