Premium
An in‐house communication support system based on an information propagation model utilizing social networks
Author(s) -
Takeuchi Susumu,
Teranishi Yuuichi,
Harumoto Kaname,
Shimojo Shinji
Publication year - 2009
Publication title -
electronics and communications in japan
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.131
H-Index - 13
eISSN - 1942-9541
pISSN - 1942-9533
DOI - 10.1002/ecj.10173
Subject(s) - information sharing , computer science , information system , communications system , social network (sociolinguistics) , telecommunications network , world wide web , telecommunications , engineering , social media , electrical engineering
Almost all companies are now utilizing computer networks to support speedier and more effective in‐house information‐sharing and communication. However, existing systems are designed to support communications only within the same department. Therefore, in our research, we propose an in‐house communication support system which is based on the “Information Propagation Model” (IPM). The IPM is proposed to realize word‐of‐mouth communication in a social network, and to support information‐sharing on the network. By applying the system in a real company, we found that information could be exchanged between different and unrelated departments, and such exchanges of information could help to build new relationships between the users who are apart on the social network. © 2009 Wiley Periodicals, Inc. Electron Comm Jpn, 92(12): 43–49, 2009; Published online in Wiley InterScience ( www.interscience.wiley.com ). DOI 10.1002/ecj.10173