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Agility, innovation, environmental management and competitiveness in the hotel industry
Author(s) -
LópezGamero María D.,
MolinaAzorín José F.,
PereiraMoliner Jorge,
PertusaOrtega Eva M.
Publication year - 2023
Publication title -
corporate social responsibility and environmental management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.519
H-Index - 73
eISSN - 1535-3966
pISSN - 1535-3958
DOI - 10.1002/csr.2373
Subject(s) - business , competitive advantage , dynamic capabilities , mediation , flexibility (engineering) , industrial organization , stakeholder , marketing , knowledge management , environmental economics , environmental resource management , economics , management , computer science , political science , law
The hotel industry is characterized by operating in a global, dynamic and uncertain environment where stakeholders' concerns on sustainable development are growing. However, there is limited research on whether hotels have flexibility and capacity for change, to develop environmental practices that meet stakeholder demands and improve their competitiveness. Through the dynamic capabilities theory, the resource‐based view and the stakeholder theory, this paper develops a model that considers agility and innovation as antecedents of environmental management and competitive advantages as consequences. A Partial Least Squares analysis is carried out based on data from Spanish hotels. The results indicate that agility and innovation influence environmental management positively; agility influences innovation positively; and agility influences environmental management indirectly through innovation. Moreover, environmental management positively influences cost and differentiation competitive advantages. This study contributes to the literature by examining the role of two important dynamic capabilities and their impact on environmental management and showing how the interaction and mediation between these capabilities favors competitive advantages.