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Employee‐Driven Sustainability Performance Assessment in Public Organisations
Author(s) -
Coutinho Vera,
Domingues Ana Rita,
Caeiro Sandra,
Painho Marco,
Antunes Paula,
Santos Rui,
Videira Nuno,
Walker Richard M.,
Huisingh Donald,
Ramos Tomás B.
Publication year - 2017
Publication title -
corporate social responsibility and environmental management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.519
H-Index - 73
eISSN - 1535-3966
pISSN - 1535-3958
DOI - 10.1002/csr.1438
Subject(s) - sustainability , business , stakeholder , checklist , stakeholder engagement , sustainability reporting , process management , sustainability organizations , citizen journalism , knowledge management , environmental resource management , public relations , computer science , psychology , political science , economics , ecology , world wide web , cognitive psychology , biology
Organisations are increasingly adopting sustainability performance assessment tools. However, these formal organisational sustainability assessments are typically managed and prepared by technical staff. There is a lack of research on approaches that enable a stakeholder‐driven performance assessment. This paper develops a framework of informal/complementary stakeholder‐driven sustainability performance assessment, from the perspective of employee voluntary collaboration. The framework composes a checklist of questions covering the main sustainability domains: perceptions, individual practices, and voluntary monitoring indicators. In an exploratory case study in a public organisation, the checklist was evaluated by employees in a participatory workshop. The evaluation criteria of understanding and usefulness were rated more positively than reliability . This paper shows a novel way of integrating employee inputs for informal sustainability assessment and supports the importance of empowering public organisations, thereby increasing their understanding of sustainability management frameworks. Copyright © 2017 John Wiley & Sons, Ltd and ERP Environment