Premium
What is success in ombuds processes? Evaluation of a university ombudsman
Author(s) -
Harrison Tyler R.
Publication year - 2004
Publication title -
conflict resolution quarterly
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.323
H-Index - 21
eISSN - 1541-1508
pISSN - 1536-5581
DOI - 10.1002/crq.65
Subject(s) - affect (linguistics) , process (computing) , political science , psychology , computer science , communication , operating system
This article reports the results of an in‐depth study of the conflicts of forty‐five students usingan ombud at a large Southern university. Analysis of disputant characteristics and case contexts identifies factorsthat affect success in this ombud process.
Accelerating Research
Robert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom
Address
John Eccles HouseRobert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom