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Conflict resolution: If it weren't for the client, I'd have done a great job
Author(s) -
Kaufman Sanda,
McAdoo Bobbi
Publication year - 2003
Publication title -
conflict resolution quarterly
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.323
H-Index - 21
eISSN - 1541-1508
pISSN - 1536-5581
DOI - 10.1002/crq.37
Subject(s) - citation , conflict resolution , library science , state (computer science) , sociology , psychology , management , law , computer science , political science , algorithm , economics
“I hated having the clients there...it made it so emotional and almost impossible to reach resolution. With just the lawyers present, we could have wrapped it up quickly and efficiently.” (Law school debrief after a simulated negotiation involving represented clients.) “If it weren’t for the politicians, we could make some good decisions. ” (Occasional lament by planners working in the field.) “Community reps are too emotional and don’t have the skills to understand how things are done in real life.” (Frequent comment by planning students after simulations.) “We went to school for ... years to learn how to do this... and they think they can do it too.” (Architect’ and planners’ reaction to client input they deem uninformed.)