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Faster, cheaper, and unused: The paradox of grievance mediation in unionized environments
Author(s) -
Monahan Camille
Publication year - 2008
Publication title -
conflict resolution quarterly
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.323
H-Index - 21
eISSN - 1541-1508
pISSN - 1536-5581
DOI - 10.1002/crq.218
Subject(s) - grievance , mediation , perspective (graphical) , labor disputes , identity (music) , political science , business , public relations , law and economics , labor relations , labour economics , sociology , economics , law , computer science , physics , artificial intelligence , acoustics
This article investigates the paradox that grievance mediation pilot programs, despite their overwhelming successes, have failed to be adopted on a widespread basis in unionized settings. By focusing largely on the labor union perspective, this article suggests that some elements of union organizational identity act as barriers to the mediation of contract‐based labor disputes. Also, a model and a case study are presented to shed light on the factors that create contract‐based, unmediated grievances.