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Integrating Unions in Integrated Conflict Management Systems
Author(s) -
Dickey Todd
Publication year - 2015
Publication title -
conflict resolution quarterly
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.323
H-Index - 21
eISSN - 1541-1508
pISSN - 1536-5581
DOI - 10.1002/crq.21143
Subject(s) - complement (music) , key (lock) , conflict management , public relations , field (mathematics) , business , process management , political science , knowledge management , computer science , law , computer security , biochemistry , chemistry , mathematics , complementation , pure mathematics , gene , phenotype
Can integrated conflict management systems ( ICMSs ) be fully and successfully integrated in unionized workplaces? This article proposes best‐practice guidelines based on new field research. It argues that integration is possible and beneficial for unions and organizations, but that certain considerations must be addressed to ensure that ICMSs complement and support unions’ roles in the workplace rather than act as substitutes. When ICMSs are introduced and maintained collaboratively in a way that engages unions as key co‐owners of such systems, the article suggests they can ultimately be made more effective and resilient than when implemented in nonunion settings.