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Discourses in the use and emergence of organizational conflict
Author(s) -
Kusztal Iwona I.
Publication year - 2002
Publication title -
conflict resolution quarterly
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.323
H-Index - 21
eISSN - 1541-1508
pISSN - 1536-5581
DOI - 10.1002/crq.21
Subject(s) - organizational conflict , grounded theory , conflict management , sociology , organizational studies , organizational theory , public relations , political science , organization development , social psychology , epistemology , social science , qualitative research , psychology , management , philosophy , economics
Four discourses in use were identified in a grounded theory study of organizational conflict. This article discusses how these different discourses in use were involved in the emergence of organizational conflicts. Discourses in use determine what conflicts arise in the organization and how they are understood and managed. In this article, the practical implication of this approach for assessing and managing conflict processes in organizations is considered.