Taking the footing of a neutral mediator | Zendy

Heisterkamp Brian L. | Zendy

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Taking the footing of a neutral mediator

Author(s) -

Heisterkamp Brian L.

Publication year - 2006

Publication title -

conflict resolution quarterly

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.323

H-Index - 21

eISSN - 1541-1508

pISSN - 1536-5581

DOI - 10.1002/crq.139

Subject(s) - neutrality , mediation , conversation , relation (database) , psychology , conversation analysis , economic justice , social psychology , order (exchange) , law , political science , computer science , communication , business , data mining , finance

This study employs conversation analysis as a method for examining conversational footing in order to achieve mediator neutrality in a court‐sanctioned mediation program. Data for the study are video recordings of actual mediation sessions. Participants include volunteer mediators and disputants who filed small claims cases at a county justice court. As first described by Goffman, conversational footing describes the various degrees of participation that interactants can have in relation to their own remarks.

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