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L'effet des récompenses sur l'état de santé psychologique des travailleurs: les mécanismes sous‐jacents
Author(s) -
Pellerin Sabrina,
Cloutier Julie
Publication year - 2018
Publication title -
canadian journal of administrative sciences / revue canadienne des sciences de l'administration
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.347
H-Index - 48
eISSN - 1936-4490
pISSN - 0825-0383
DOI - 10.1002/cjas.1462
Subject(s) - mediation , psychology , mental health , welfare economics , promotion (chess) , social psychology , humanities , political science , economics , psychiatry , philosophy , politics , law
The effort‐reward imbalance (ERI) model in the workplace (Siegrist, [Siegrist, J., 1996]) suggests that inequity of rewards contributes to a degradation of mental health through a process of devaluation. The objective of our study is to test this hypothesis empirically. Data were collected from 659 agents in three call centres located in the province of Quebec. A bootstrap mediation test show that perceived inequity with respect to rewards (recognition, promotion, job security) affects the level of psychological distress through the perception of being valued by the organization. Perceived inequity affects mental health because it signals to workers the extent to which they are valued by their organization. Our correlational study provides evidence of the internal validity of the ERI model. Copyright © 2017 ASAC. Published by John Wiley & Sons, Ltd.