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Value and systems perspectives in combining human and automated services: commentary on “seven challenges to combining human and automated service”
Author(s) -
Ng Irene C L
Publication year - 2010
Publication title -
canadian journal of administrative sciences / revue canadienne des sciences de l'administration
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.347
H-Index - 48
eISSN - 1936-4490
pISSN - 0825-0383
DOI - 10.1002/cjas.141
Subject(s) - citation , library science , value (mathematics) , service (business) , human values , management , sociology , computer science , business , social science , marketing , economics , machine learning