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Social media integration in electronic human resource management: Development of a social eHRM framework
Author(s) -
Arjomandy Danial
Publication year - 2016
Publication title -
canadian journal of administrative sciences / revue canadienne des sciences de l'administration
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.347
H-Index - 48
eISSN - 1936-4490
pISSN - 0825-0383
DOI - 10.1002/cjas.1380
Subject(s) - openness to experience , implementation , social media , knowledge management , business , sample (material) , resource (disambiguation) , sociology , marketing , public relations , computer science , world wide web , psychology , political science , social psychology , computer network , chemistry , chromatography , programming language
Social media has dramatically changed how we communicate both in life and in business. Accordingly, I conducted a qualitative analysis of electronic Human Resource Management (eHRM) practices involving social media. The sample consists of 16 organizations varying in size (e.g., Fortune 500 vs. small enterprises), industry (e.g., product vs. service‐based) and sector (public vs. private). Based on the review, I developed a Social Participation Framework involving two dimensions—openness and stratification— that are reflective of variations in the user domains associated with a given application. The combination of these dimensions yielded four alternative models of social media eHRM implementations: open, internal, specialized, and segmented. These in turn tended to be associated with different types of eHRM goals. A best practice example of each model is provided, and opportunities for future research are identified. Copyright © 2016 ASAC. Published by John Wiley & Sons, Ltd.