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Identifying what matters to students: Improving satisfaction and defining priorities at Santa Fe Community College
Author(s) -
Kress Anne M.
Publication year - 2006
Publication title -
new directions for community colleges
Language(s) - English
Resource type - Journals
eISSN - 1536-0733
pISSN - 0194-3081
DOI - 10.1002/cc.235
Subject(s) - community college , higher education , psychology , medical education , institutional research , sociology , pedagogy , mathematics education , public relations , political science , medicine , law
This chapter describes Santa Fe Community College's use of the Noel‐Levitz Student Satisfaction Inventory to guide iterative development of institutional improvements associated with student satisfaction.